Terms of Service

CredVault is software that helps dental practices track employee licenses, certifications, continuing education, and required trainings; send renewal reminders; and export compliance evidence. By creating an account or using the service you agree to these terms on behalf of yourself and, if you register a practice, the practice.

Your practice owns the data it stores in CredVault. We process it only to provide the service, as described in our Privacy Policy. You are responsible for having the right to store your employees' credential information, for its accuracy, and for managing your team's access roles.

CredVault stores employee credential and training data only. You must not upload patient records or protected health information (PHI). CredVault is not a HIPAA business-associate service and we do not sign BAAs; storing PHI in the service is a material breach of these terms.

Requirement data (renewal cycles, CE requirements, training cadences) is provided for convenience with its regulatory source and review date shown. It may be incomplete, out of date, or inapplicable to your situation — verify with your state board. CredVault is a record-keeping and reminder tool; it is not legal advice, and using it does not guarantee compliance, license validity, or any inspection or audit outcome. Rows marked "Placeholder" are explicitly unverified.

We work hard to deliver reminder emails on schedule, but email delivery depends on systems outside our control (your mail provider, spam filtering, address accuracy). Reminders supplement — never replace — your practice's own responsibility to track renewal deadlines.

Keep your credentials confidential; you're responsible for activity under your account. Don't misuse the service: no unauthorized access attempts, no interference with other tenants, no use that violates law, and no reselling without our written agreement. We may suspend accounts that put other customers or the service at risk.

New practices get a 14-day free trial; current pricing is published at /pricing. Paid subscriptions bill in advance and can be canceled any time, effective at the end of the billing period. If your subscription lapses, your workspace becomes read-only — your records are not deleted and exports keep working, so you are never locked away from your own evidence.

The service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement.

To the maximum extent permitted by law: neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits; and our total aggregate liability arising out of the service is limited to the amounts you paid us in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law. Specifically and without limitation, we are not liable for regulatory fines, license lapses, or inspection outcomes — see Sections 4 and 5.

You can stop using the service and request deletion of your workspace at any time. We may terminate for material breach with notice and a reasonable cure period where practicable; on termination you retain the right to export your records for 30 days.

We may update these terms; material changes will be announced to account owners by email with the new effective date. These terms are governed by the laws of the State of Delaware, excluding conflict-of-law rules. Contact: support@credvaultapp.com.